Session title: What a “Can’t Fail” Culture Costs Your Bottom Line
Presenter: Laurie Peterson, founder, New Horizon Strategies
Description: “We do things right and we do things well.” Guiding principles of all organizations center on the quality and integrity of the service or product being delivered. In contrast then, for most organizations, the word “fail” brings about an instantaneous reaction of “something to avoid.” The extent your organization promotes or chastises failure is in direct correlation with innovation, creativity, trust, collaboration, growth and resiliency.
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